If you have a question, let us know!

Our Customer Relations team is ready to answer all your questions. Send us an email by selecting one of the topics below, and we will contact you within the next 24 hours. Are you eager to contact us or looking for last minute advice?

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Marketing Igor's perfumes?

Are you interested in marketing Igor's perfumes?
Send us an email to our sales department, a representative will be happy to answer you.

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The most frequently asked questions

How can I contact customer service?

Customer service is available Monday to Sunday via our contact form. We respond within 24 hours.

How to return a product ?

Not completely satisfied with a purchase? You can easily exchange or return your product for 14 days from the date you received your order. NB: The returned product must be intact, in its original packaging, accompanied by its accessories and instructions. Any promotional gifts received with your purchase must also be returned. PLEASE NOTE - No returns are accepted in relay. For relay orders, returns can be made by post* The product is verified. If it meets the return conditions, we will issue a refund

What are the reimbursement deadlines and terms?

Upon receipt of your products, the refund will be made within 10 working days, via your original payment method.

What is the status of my order?

Once the order has been shipped, an email will be sent with tracking information.


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